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Return & Exchange

Acceptance of terms of use

Leado online services is a dropship website so will accepts returns with size issues only for apparel and footwear.
To be eligible for an exchange, the merchandise must be returned in original condition (undamaged,unwashed, unworn and in a brand new and saleable condition). Requests for exchanges will be rejected if the item does not meet the criteria.Return items will only be accepted in their original packaging, including: hangers, polyester bags, hang tags on garments, shoe boxes or dust bags. Any items that have been damaged, soiled or altered will not be accepted and will be sent back to the customer.
However, for some products, the sale is a final, and the merchant does not accept any return. Some healthcare products, customized products, products like undergarments, lingerie, swimsuits etc and perishables including flowers cannot be returned due to health & hygiene reasons.

WE WILL ALSO NOT BE ABLE TO ACCEPT THE RETURN IF PRODUCT

  • Is used/worn or altered

  • Exhibits physical damage to the box or to the product

  • Is returned without original packaging and accessories

  • Serial Number is tampered.

NO RETURNS, REFUNDS OR EXCHANGES WILL BE ACCEPTED FOR THE FOLLOWING ITEMS:

  • Accessories
  • Beauty Products and Fragrances
  • Home Décor
  • Handbags
  • Hosiery
  • Appliances
  • Intimates
  • Jewellery
  • Leather goods
  • Swimwear
  • Sunglasses
  • Wallets
  • Watches
  • Electronics
  • Toys
Should you wish to return all or a part of your order, you need to let us know within 5 days from the date of receiving your parcel.You can also write us leadoonline@gmail.com

CAN I EXCHANGE AN ITEM?


UNFORTUNATELY, WE ARE NOT ABLE TO PROCESS EXCHANGES AT THIS MOMENT IN TIME. IF YOU WOULD LIKE TO RETURN AN ITEM, PLEASE RETURN YOUR ITEM AS OUTLINED IN THE ABOVE SECTIONS AND PLACE A FRESH ORDER AS REQUIRED


These Terms and other applicable conditions and notices contained herein govern your use of the CDS service and website. Your use of a particular CDS website included within the area may also be subject to additional terms outlined elsewhere on those sites. By using, visiting, or browsing the CDS website(s), you accept and agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, you should not use our service or website. Please note: return shipments sent to the address above will be refused. Please contact our customer support team for instructions before returning products. (support@leado.in)


These Terms of Use are an ongoing contract between you and CDS and apply to your use of the CDS service and website. These Terms of Use affect your rights and you should read them carefully.

Changes to terms of use

CDS reserves the right, from time to time, with or without notice to you, to change these Terms of Use in our sole and absolute discretion. The most current version of these Terms of Use can be reviewed by clicking on the links that direct you to the Terms on the CDS website. The most current version of the Terms will supersede all previous versions. Your use of the CDS website or continued use of our service after changes are made means that you agree to be bound by such changes.

Fees and cancellations

You agree to our additional Fees and Cancellations policy for return items.

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